Holafly eSIM review: prices, coverage and our verdict

Prices and value

Holafly prices its trip plans by the number of days rather than by data size. Almost every plan comes with unlimited data, and on most destinations you choose any length of trip, each day adding to the price. The price block beside this section shows its current prices per country.

Because the data is unlimited, the value depends on how you use it. A traveller who streams, uploads photos or works online every day gets more from a flat daily price than one who only checks maps and messages, who may pay less with a plan that has a fixed amount of data.

Holafly also sells monthly subscriptions, Holafly Plans, billed monthly, quarterly or yearly and covering many destinations under one plan. You can cancel them at any time, and its plans page says a subscription can be refunded within 14 days if it has not been used.

Coverage and networks

Holafly sells country, regional and worldwide eSIMs, including cruise eSIMs for routes such as the Mediterranean or Alaska. The country block beside this section shows where its plans work.

It does not run its own network. Each destination page names the local partner networks your eSIM can join, and regional pages list each country with its networks. Holafly says it uses 5G where the partner network offers it, with 4G and LTE elsewhere.

Its help centre explains that your traffic may be routed through another country, so websites may see a foreign IP address. That is common for travel eSIMs, but it can matter for banking apps or streaming services that check where you are.

Plans and flexibility

Trip plans give unlimited data with no phone number. Its terms say unlimited data is subject to each operator's fair use policy, and its pages say a slowdown applies for no more than one day. You also cannot use a trip plan in your home country, and a single stay in one destination is limited to 90 days.

Hotspot is allowed but capped: you can share 1 GB a day, so a 7-day plan includes 7 GB of sharing. Its help centre says the limit protects the network and can vary by destination.

Since 30 September 2026 Holafly eSIMs are reusable. If you buy with the same email address, new days or a new destination attach to the eSIM already on your phone. Its terms also add Always On, a free 1 GB every 30 days that keeps you connected after a plan ends while the eSIM stays installed.

Buying, setup and the app

Your phone must be unlocked and support eSIM, and Holafly links to a compatibility checker before you buy. It accepts cards, PayPal, Apple Pay and Google Pay, and shows prices in many currencies. No ID check is mentioned for its trip plans.

Holafly advises installing the eSIM at least a day before you travel. The plan starts when the phone connects at your destination; on recent iPhones, installing it can also start the plan. The eSIM is tied to the first phone it is installed on and cannot be moved to another one.

The Holafly app is published by Holafly Limited on iOS and Android. As of October 2026 it was rated 4.8 out of 5 on both the US App Store and Google Play. Recent complaints mention connection trouble on arrival or at borders, slow speeds and confusion about extending a plan, and Holafly answers reviews publicly.

Support and refunds

Its contact page offers 24/7 support by web chat, WhatsApp and email at help@holafly.com, plus chat through its social media accounts.

Its refund policy gives a full refund for an eSIM that has not been activated and was bought directly from Holafly, if you ask within 6 months. If the QR code was never scanned because your phone turned out to be locked or incompatible, you also get your money back. Once a plan is active, Holafly looks at each case and may refund part or all of it, minus an administrative fee of 3.50 US dollars.

For connection problems, contact support during your trip: its policy ties refunds for poor service to having reported the problem while travelling. Its terms also give you a 14-day right to cancel and the remedies of Irish consumer law.

Is Holafly legit?

Yes. Its terms name Holafly Limited, a private company registered in Ireland with its office in Dublin, as the seller, and the same company publishes its apps. Its about page says the business started in 2017 and launched its eSIM in the summer of 2018.

Its track record is public: its apps are rated highly on both stores and Holafly replies to reviews. The main points to know before buying are the daily hotspot cap, the fair use rule on unlimited data and the lack of a phone number on trip plans.